Mallika Joshi
Art Director & Creative Strategist

Brand & Identity

Identity & visual directionBrand systems & guidelines

Spaces & Experiences

Art direction & experiencesConcepts & guest journeys

Communication

Campaigns & socialMenus, print & presentationsSaaS & information design

Exploration

AI-assisted workflowsSpatial & object studies

Leegality

A design system built from two years of old work, new work and my own.

Leegality builds eSign and document-workflow software for Indian banks and lenders. Its communication has to make RBI regulation readable. As design lead, I gathered the designs that already existed and the new ones the team was making, sorted out what worked and what didn’t, and designed what was missing. Over two years that became a shared visual system: what we made fed the system, and the system shaped what we made next.

Client / Studio
Leegality
Role
Design lead · Art direction · Visual systems · Information design
Year
October 2024 – September 2026
Tools
Figma · Claude · ChatGPT · Illustrator · Photoshop

+ Leegality in numberseSigns and documents: reported 2025 figures

01Challenge

Good pieces, no rules

Leegality already had a logo, a palette and three fonts. What it didn’t have was any guidance on how to use them together.

So everyone made it up as they went. Every team picked its own colours, and nothing quite looked like the same company.

HeadingsAaPlus Jakarta Sans
IconLeegality icon for dark backgrounds
Colour
Purple 1
#5A1FCC
Purple 2
#7530E2
Purple 3
#903FF9
Peach 1
#DD4E4E
Peach 2
#F26966
Peach 3
#FF837C
Gold 1
#D88212
Gold 2
#EF991B
Gold 3
#FFAD26
Navy
#06003B
Light grey
#F3F3F3
White
#FFFFFF
Three typefaces

Plus Jakarta SansHeadings

RobotoBody copy

InterProduct UI

Pattern

+ What I started withA logo, a palette, three fonts

+ Before · 2021–2023Posts and thumbnails · no shared language

02System

Every element has a job

The same decisions kept coming back, so I turned them into rules the team could apply without asking me.

How I used AI to find these patterns
  • Purple identifies, gold supports, peach flags what’s wrong.
  • Green and red only carry status, never decoration.
  • Plus Jakarta Sans structures, Roboto explains, Ink Free annotates.
  • One block per kind of content: requirement, explanation, question, mistake → fix.
  • One template for every screen walkthrough.
  • Illustrations borrow from the palette, never copy it.
Open the system in Figma ↗

+ Logo in useEach wordmark version on the background it was made for

+ From nine colours to six rolesValues from the Figma system

Base colourWhite#FFFFFF
Background colourPale lilac#E9E0FC
Background colourCream#FFF5E6
Primary colourDeep navy#08023D
Primary accentPurple#7E41F4
Surface colourLight grey#F2F2F2
Supporting accentGold#FCB149
Negative statePale peach#FCE8E6
Negative stateCoral#FF8B81
Positive statePale green#E5F5E9
Positive stateGreen#22C55E
Violation stateRed#EF4444

+ Colour usageSized by how often each colour is used

Plus Jakarta SansHeadings
Aa

+ Plus Jakarta SansRegular to Bold

RobotoBody
Aa

+ RobotoLight to Medium

Ink FreeCallouts

+ Ink FreeCallouts only

HeadingPlus Jakarta Sans · 24

Make regulation readable.

BodyRoboto · 12

Clear information helps borrowers make an informed decision.

NumbersHelvetica Neue Bold · large only

01 02 03

CalloutInk Free · 12

Data used from LOS/LMS

+ Type hierarchyHeading : body · 24 : 12

Icon family
Check
Cross
WhatsApp
Vernacular
Legal stamp
Signature
Requirement blockREQUIREMENT #1

KFS shall be in the prescribed format.

Clause 4 · Provide a KFS to all prospective borrowers.

Vendor questions

Questions to ask your vendor

  1. Do you support vernacular agreements?
  2. Can you capture vernacular eSign consent?
Playbook system

Same blocks, every page

Build a block once and use it everywhere. Readers learn the pattern and skim faster.

In a playbookKFS playbook page built from the blocks
Mistake · fix
Mistake

Entire flow is in English.

Fix

Support the borrower’s language.

+ Reusable elementsSame blocks, every page

KFS playbook page built on the mobile-workflow template
  1. 1

    Fictional lenders like Bharat Bank stand in for real customers.

  2. 2

    Annotations pinned to the element the regulation is about.

  3. 3

    One primary action per screen, always in the same place.

  4. 4

    Numbered steps with A/B branches when two screens are alternatives.

  5. 5

    Short captions beside each screen, with the key feature named in purple, like “OTP-less Quick Sign”.

+ Template anatomyHover a point to explore · five parts of the template

+ Same template, two journeysFinal playbook · pages 38–39

Two illustrations side by side: a branch agent handing over the KFS, and an agent and borrower worried at an Aadhaar eSign
KFS illustration in muted purple, gold and terracotta beside an accessibility illustration in lavender with a green shield
KFS · muted#70558B#EFB04F#E47755#F5E2C6#201C19
Accessibility · brighter#B09DF1#5C3BE8#FF1000#FFAD25#71CC39
Two illustrated phones: a Leegality signing screen in Tamil and a document screen in Malayalam
A loan agent tells a villager he has sent the loan agreement on his phone
The villager holds a basic keypad phone and says he cannot use the internet on it
  1. 1

    The characters. Lenders, branch agents and borrowers, drawn simply with expressive gestures.

  2. 2

    The colour scheme. Never the exact brand tones, always from the palette: muted for KFS, brighter for accessibility.

  3. 3

    The device. Phones show the exact screen the borrower sees, in their own language.

  4. 4

    The icons. One flat family in the brand colours, with red only for what breaks.

  5. 5

    The scene. Real places, from a branch counter with a Hindi sign to a village courtyard.

+ Illustration styleHover a point to explore · KFS and accessibility playbooks

03Idea

Make regulation readable

The language took shape in the KFS playbook: 53 pages explaining the RBI’s Key Fact Statement rules to lenders. We tested whole directions on the same page, and the final put each legal clause on a white card so the rule always stays readable.

Readable also meant navigable. In a swimlane, each party gets a lane and every step gets a number, so a compliance team can follow who does what, and when.

When the old process and the new one share a visual language, the difference between them becomes the story.

+ One page, three directionsOriginal working PDFs · June–August 2025

+ Cover explorationsThe requirements became the outlined tiles

+ The KFS playbookPages 4–5 of 53 · drag or use the arrows

KFS architecture swimlane: borrower device, front-end app, LOS/LMS and Leegality lanes with numbered steps

+ Architecture of a KFS flowFour lanes · numbered steps

+ Before and after, in one languageGold-loan playbook

+ Accessibility playbookEight gaps that break eSign journeys

04Application

Extending the language across the brand

Playbooks, product identities, customer stories, social, events and merch. Each format drew on the same decisions.

Customer stories are where the system flexes. Federal Bank and SBFC Finance bring their own colours and logos into Leegality’s layouts. The structure, type and callouts stay ours, so every story still reads as Leegality.

ConsentIn and SignStation each got a distinct mark, endorsed “by Leegality”.

+ Product identityTwo new products, one family

A reader holding the SBFC Finance customer story open: the gold-loan back page and the case study cover

+ SBFC Finance · in handBack and front cover · mockup

+ SBFC FinanceTheir logo, our layouts

+ SocialLinkedIn carousel · problem, product, offer

+ StoriesWebinars, playbooks, ads and events · one system

The installed ConsentIn booth, with a large consent-management diagram on the back wall
+ Events · ConsentIn boothPhotograph of the installed booth
We're hiring post looking for women developers Hiring post for an API Testing Engineer, styled as an error message Leegality Diwali gift box with a patterned lid of lamps, flowers and sweets Leegality sticker sheet in a clear zip bag on purple

+ CultureHiring posts · Diwali 2024 box and stickers (mockups from the print files)

05Process

Changing how the work moved

Layouts were only half of the slowdown. Design needs surfaced after copy was final, and feedback came in long, open rounds.

I started briefing the copy team before writing began. Pages were assembled from existing patterns, and feedback moved through clearer rounds. Together, these changes brought playbook design after content approval from about three months to three weeks.

+ Three months to three weeksDesign turnaround after content approval

KFS playbook cover
KFS53 pages
Gold-loan playbook cover
Gold loan45 pages
Accessibility playbook cover
Accessibility40 pages

+ Three playbooks, one system138 pages built from the same blocks, type and colour roles